Resetting MTEs and Alerts CCMS

Use

By resetting a monitoring tree element, you delete open alerts and data collected for the MTE. You can also reset multiple selected MTEs, or also all MTEs in a particular hierarchy in the monitoring tree. Resetting an MTE deletes alerts and performance data.

Resetting an MTE is intended solely as an emergency measure: Only reset an MTE if it is clear that the collected data and alerts for the MTE are incorrect and retention it therefore pointless.

Prerequisites

To be able to reset MTEs and alerts, you must first activate the maintenance functions.

Procedure

1. Choose CCMS ® Control/Monitoring ® Alert Monitor in the SAP Easy Access menu, or call transaction RZ20.
2. Expand the monitor set that contains the monitors that you require and choose Start Monitor.
3. Choose Extras ® Activate Maintenance Function.
4. Select the MTEs that you want to reset and choose Edit ® Node (MTE) ® Reset.

After you have confirmed the Alert Monitor warning, the MTEs are reset to their status at the time of the system start or their insertion into the Alert Monitor. The Alert Monitor continues to collect data and trigger alerts for the MTEs.