Completing Alerts CCMS

When you set an alert to completed status, it is removed from the active alerts that are displayed in the Alert Monitor and the Alert Browser. Set alerts to completed as soon as you have solved the underlying problem or have determined that the alert was triggered by a temporary problem and can be ignored.

When you set an alert to completed, it is saved in the Alert Database. The alert is retained there until you delete it by reorganizing completed alerts.

Procedure

1. Choose CCMS ® Control/Monitoring ® Alert Monitor, or call transaction RZ20.
2. Expand the monitor set that contains the monitors that you require and choose Start Monitor.
3. Call the Open Alerts view for this monitor.
4. Start the Alert Browser by selecting a node in the monitor and choosing Display Alerts.
5. In the Alert Browser, select the Alerts that you want to set to completed.
6. Choose Complete Alerts.

See Also:

Automatically Complete Alerts